Host Help Centre
Guides and information for StableStop hosts
Welcome to the Host Help Centre
Whether you are new to hosting or looking for specific information, browse the topics below.
Getting Started
A step-by-step guide to setting up your host account and creating your first listing.
Payment Terms
Understand Flexible, Moderate, and Firm payment terms and how deposits work.
Cancellation Policies
Learn about cancellation rules, refund amounts, and what happens when either party cancels.
Vehicle Access
Set accurate vehicle access information so riders know what size horsebox or trailer can reach your yard.
Biosecurity Tiers
Understand Bronze, Silver, Gold, and Diamond biosecurity tiers and how to upgrade.