Host Help Centre
Guides and information for StableStop hosts
Understanding Payment Terms on StableStop
What are payment terms?
Payment terms determine how much a rider pays upfront when they book, and when the remainder is collected. You set the payment terms on each listing, and they apply to all bookings for that listing.
Flexible
30% deposit at booking
The remaining 70% is automatically charged on the day of arrival.
Best for hosts who want maximum bookings with low upfront commitment for riders. Trade-off: slightly higher no-show risk.
Moderate
30% deposit at booking
The remaining 70% is charged 1 week before the arrival date.
A balanced option that provides security for both parties. This is a sensible default for most hosts.
Firm
100% paid at booking
Nothing further to collect.
Best for high-demand dates, competition weekends, or hosts who want certainty. Trade-off: riders may be more selective about booking.
How it works behind the scenes
StableStop uses Stripe to securely process all payments. The deposit is charged when the rider confirms their booking. The balance (if any) is automatically charged according to the payment terms — on the day of arrival (Flexible) or 1 week before arrival (Moderate).
Hosts receive 100% of their listed price. The 8% Booking Fee is charged separately to the rider on top of your price — it never comes out of your earnings.
Can I change my payment terms?
Yes. You can set different payment terms for each listing, and change them at any time by editing the listing. Changes only affect future bookings — existing confirmed bookings keep their original terms.
Which should I choose?
If you are new to hosting on StableStop, start with Flexible to attract early bookings and build reviews. As demand grows, you can switch to Moderate or Firm.